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M55345 : Implementing and Managing Windows 11

M55345 : Implementing and Managing Windows 11



Duration: 5 Days



Course Overview:



This course is designed to provide participants with the knowledge and skills required to implement and manage Windows 11 in various organizational environments. Participants will learn about the new features and enhancements in Windows 11 and gain practical experience in installing, configuring, and managing Windows 11-based systems. The course will cover topics such as system requirements, installation methods, security features, management tools, and troubleshooting techniques.



Course Objectives:


  • Understand the new features and system requirements of Windows 11 to prepare for installation and deployment.

  • Perform clean installations and upgrades to Windows 11, ensuring compatibility with existing hardware and software.

  • Migrate user data and profiles effectively when transitioning from previous versions of Windows.

  • Manage and configure updates to keep Windows 11 secure and up-to-date with the latest features.

  • Utilize local configuration tools, Windows Admin Center, and PowerShell to configure Windows 11 devices.

  • Establish and troubleshoot network connectivity, including name resolution and remote access features.

  • Manage storage solutions, including local storage and Storage Spaces, to optimize performance and redundancy.

  • Configure file access, shared folders, Work Folders, and printer management to maintain efficient resource sharing.

  • Deploy and manage applications, control access to the Microsoft Store, and configure Microsoft Edge for organizational needs.

  • Implement security measures such as User Account Control, BitLocker, and Windows 11 security features to protect against threats.

  • Monitor system performance and health, and apply optimization techniques to maintain optimal Windows 11 operation.

  • Troubleshoot common startup issues, recover the Windows 11 operating system, manage devices and drivers, and understand the Windows Registry.

  • Implement file recovery techniques to safeguard against data loss and ensure business continuity.




This course is aimed at IT professionals who support Windows 11 desktops, devices, users, and associated network and security resources. The secondary audience for this course is Desktop/Device Support Technicians (DSTs) who provide Tier 2 support to users with computers that are running the Windows 11 operating system (OS) in a on-premises environment.



Course Outline:


Introduction to Windows 11

  • Overview of Windows 11 features and improvements

  • System requirements for Windows 11 installation

  • Installation methods: Upgrade vs. clean installation

  • Activation and licensing considerations



 Configuring Windows 11 Settings

  • Exploring the new user interface and customization options

  • Configuring system settings and preferences

  • Managing user accounts and permissions

  • Implementing security settings and features in Windows 11



Managing Windows 11 Devices

  • Introduction to device management in Windows 11

  • Managing hardware devices and drivers

  • Implementing policies and settings using Group Policy

  • Overview of Windows Autopilot for device provisioning



 Maintenance and Troubleshooting

  • Performing system maintenance tasks in Windows 11

  • Monitoring system performance and reliability

  • Troubleshooting common issues and errors

  • Backup and recovery strategies for Windows 11



Monitoring Windows 11

  • Optimizing Windows 11 performance

  • Working with events 

  • Reviewing performance using Resource Monitor 

  • Reviewing performance using Performance Monitor



Course Project:


Participants will work on a project throughout the duration of the course, where they will apply the knowledge and skills learned to implement and manage a Windows 11-based system in a simulated organizational environment. The project will involve tasks such as system installation, configuration, user management, security implementation, and troubleshooting.




Assessment will be based on participation in class discussions, completion of practical exercises, and the successful implementation of the course project. Additionally, participants will be evaluated through quizzes and a final exam covering the key concepts and skills taught throughout the course.



  • Basic knowledge of Windows operating systems

  • Familiarity with system administration concepts

  • Access to a computer with Windows 11 installed (preferred but not mandatory)




Upon successful completion of the course, participants will receive a certificate of achievement demonstrating their proficiency in implementing and managing Windows 11.




This course outline is subject to modifications based on updates and changes in the Windows 11 operating system and industry best practices.

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